What makes Aldeburgh Botanic products sustainable?
We use biodegradable rapeseed wax, plant‑based oils, vegan ingredients, and recyclable or reusable packaging. All raw materials are sourced locally to minimise environmental impact.
Are your products vegan and cruelty free?
All ingredients are vegan, ethically sourced, and never tested on animals.
What wax do you use in your candles and tealights?
Our candles are made with locally sourced biodegradable rapeseed wax, chosen for its clean burn and excellent fragrance throw.
What is in your diffusers and room sprays?
We use plant-based carrier oils and natural fragrance oils.
Candles & Tealights
How long do your candles burn for?
Burn times vary by size, but all candles are designed to burn evenly and fully with a strong fragrance from start to finish. As rapeseed is harder than other plant waxes it will burn for longer than a comparable sized soy candle.
Are your tealight cups recyclable?
Yes. Our tealights are poured into fully recyclable cups and made with the same sustainable rapeseed wax as our candles.
Do you make outdoor candles?
Yes. Our citronella and lemongrass garden candles are perfect for outdoor dining and help keep flying pests away.
Diffusers & Room Sprays
How long do your reed diffusers last?
Our diffusers provide continuous fragrance for at least 4 months thanks to slow‑evaporating, plant‑based carrier oils.
Are the diffuser reeds recyclable?
Yes. The reeds are made from natural rattan and are fully recyclable. We also offer diffuser refills to reduce waste.
Can room sprays be used on fabrics?
Yes. Our room and linen spritz can be used to refresh rooms or lightly mist onto damp linens for a lasting scent. Always do a small patch test first.
Gifting & Packaging
Do you offer gift boxes?
Yes. We offer beautifully packaged, customisable gift boxes using recycled materials.
Is your packaging eco‑friendly?
All packaging is reusable, recyclable, or made from recycled materials in line with our sustainability ethos.
Orders, Delivery & Local Service
Do you offer free local delivery?
Yes. We offer free or low‑cost local delivery within Aldeburgh and Leiston with fast and friendly customer service.
How quickly will my order arrive?
Orders are dispatched promptly, and we pride ourselves on excellent customer service and quick turnaround times. Let us know if you need your order by a specific date and we'll do our best to make sure it arrives on time.
Customer Experience
What do customers say about Aldeburgh Botanic?
Customers love our long‑lasting scents, high‑quality ingredients, thoughtful packaging, and personal service. Many customers discover us through gifts or in-person events and become valued repeat buyers. Returning buyers receive a discount on subsequent orders.
Sustainability & Ethics
Do your products offer value for money?
Yes. We use premium, eco‑friendly, vegan, and locally sourced ingredients that cost a little more to produce but have a lower environmental impact which supports the ethos of our brand.
Are your products safe for the environment?
Yes. Every product is designed to be planet‑friendly and have a low carbon footprint — from the wax and oils to the packaging and local supply chain.
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